Ratings & Reviews

Overall Rating

4
(24 reviews)
83.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Demarco R. - |Recommended: YesNice — I really enjoy living here
response from property -Thank you for your kind words, Demarco. We are thrilled to hear that you enjoy living here! We are always looking for ways to improve our community. With appreciation, Plantation Flats Management Team
submitted by Demarco R. - |Recommended: YesNice — Everything is nice
response from property -Thank you for taking the time to give us a star rating, we would love to know more about what you think about us. Feel free to reach out to us with any feedback. The Plantation Flats Management Team
submitted by Kindle C. - |Recommended: NoPlantation Flats Sucks — I called on 8 25 about my garbage disposal being broken. Today is 9 3 I have called twice more since the first time still no one has come to replace it. You charged me 5 for pest control on my monthly rent but we see at LEAST two bugs daily no one has come to spray our apartment ONCE in the 2 months we’ve lived here. AND I am being charged twice for trash on my monthly rent. We pay WAY too much for this place to be such as big of a shit hole as it is.
response from property -Hello Kindle, We thank you for taking the time of expressing your concerns. Please reach out to us directly at plantationleasing@mrsemgmt.com so we can discuss any other issues you may have. We are here for our residents. Have a great day! Your Plantation Flats management team.
submitted by Aurelius G. - |Recommended: YesMaintenance — Waiting on my maintenance request to be done. Everything else is fine.
response from property -We appreciate and welcome your feedback. We apologize that we haven't resolved these issues. It is our goal to provide a great experience for our residents, present and future. Please let us know how we can continuously improve by contacting us at plantationleasing@mresmgmt.com. Thank you! Plantation Flats Management Team
submitted by Kenya B. - |Recommended: YesPlantation Flats — Good place to live
response from property -Thank you for taking the time to write your review, Kenya. It is nice to hear that you find our community to be a great place to live! At Plantation Flats, we strive to provide our residents with beautiful homes in a great location and also to uphold a high level of customer satisfaction. Once again, thank you for your review. Best wishes, Plantation Flats Management Team
submitted by Carlos M. - |Recommended: YesOficina — No podía entrar a mi portal y la señora beyda como siempre sin pensarlo nos ayudo y ella tenía muchas personas y con eso ella siempre tiene tiempo para todos y lo primordial muy profesional doy mis 5 estrellas 🌟 para ella
response from property -Thank you for your wonderful review! We think Beyda is pretty amazing too! We are happy that you are happy with the service you receive, please let us know if you ever need anything at all.
submitted by Lance-Taylor B. - |Recommended: YesAwesome — Great place to live, staff are extremely helpful.
response from property -Thank you so much for your wonderful review Lance! It is amazing residents like you and Hannah that make our community great! If ever you need anything, please don't hesitate to contact us.
submitted by Herminio C. - |Recommended: YesStaff — Comenzando con las personas de la oficina especial la señora beyda Lara desde que nos mudamos allí siempre nos a ayudado con todo sin decir nunca un no es profesional amable y sobre todo muy responsable
response from property -Thank you so much for your wonderful review. We are so pleased that Beyda has provided you with the level of service we feel all of our residents deserve. Please let us know if there is ever anything we can do for you.
submitted by Zachariah W. - |Recommended: YesAn Average Apartment Experience — Parking Availability - While parking is usually available, there are some days where parking must be found two or three units away from our building. Noise - Being on the second floor, noise is typically not an issue. However the ice cream truck driving by at all hours of the day and the planes flying overhead can get aggravating. Grounds Cleanliness - The grounds are kept up well enough. Our apartments windows were not cleaned prior to us moving in however. Construction Quality - The building is old and definitely feels like it. The carpeted sections of the floor feel as if they are rolled over problem sections of the floors. Weird rises and dips in the flooring add to a sense of unevenness. The painting job is a bit rushed and comes off easily. The units are a bit cramped and it seems like the architects did everything they could to cut off a few inches off of each dimension. in the apartment. A standard size utensil holder does not fit in the drawers.. The Master Bathroom is more cramped than most 1 2 baths under staircases. There's just not enough space. Maintenance Property Staff - Maintenance did well helping us set up our washer and dryer. However they never got back to me when I needed assistance setting up the internet with the outdated coaxial wall plugs Two out of the Three in the unit do not function . It's an average experience for an apartment you are given a lot of attention as you sign the lease, but then left to your own devices once you've actually moved in. Additional - The location of these units so close to I-26, Rivers, Ashley Phosphate, a lot of stores restaurants, Trident Tech, and a Rec Center is a plus.
response from property -Thank you for reviewing our community. We appreciate your feedback about the condition of your apartment and would like to talk to you further regarding the concerns you have presented here so we can help resolve anything that is outstanding. Please feel free to contact us at plantationleasing@mresmgmt.com or by calling us at 843-553-7750. so we can talk to you more about your review. Thanks again. - Plantation Flats Management Team
submitted by Deanna W. - |Recommended: YesAdequate — The people are nice, staff pleasant, and the place looks good. The inside isn't bad per se but some of the appliances need work. The stove burners are falling in and has caused grease fires. The dishwasher leaks and no one has fixed it despite a work order being submitted 3 months ago. The trash service needs work. They have never picked up the trash even once in the 3 months being here so we're paying for a service we aren't receiving and then doing it ourselves which makes it feel a little lackluster. It suits daily needs but it could be better overall.
response from property -Hi Deanna. Thank you for taking the time to leave a review. Your opinion and overall happiness mean everything to us. We are lending full focus to your concerns and can assure you they will be attended. Please let us know if you need anything.
submitted by Alex R. - |Recommended: YesIt's Comfortable. — Its not too bad. There are many stores and restaurants that you can go to in a 1 mile radius,
response from property -Thank you so much for your review Alex! It's always great to read that our residents are enjoying their stay with us. Please let us know if there is anything we can do to make your experience even better!
submitted by Eddie G. - |Recommended: YesNice Place To Live — I enjoy my apartment, the community and the staff is always helpful and friendly.
response from property -Thank you so much for the wonderful review Eddie! There is nothing we want more than for our amazing residents to enjoy where they call home. As always, should you need anything, please reach out to us.
submitted by Brittany A. - |Recommended: YesWonderful Place To Stay — The Management and Staff are very pleasant and awesome to be around. They are extremely responsive and professional. Plantation Flats always provides great incentives for their tenants whether you're renewing your lease or even for holidays. If you are looking for a nice and quite neighborhood with a great Landlord, this is the place to be
response from property -Thank you so much for your wonderful review Brittany! Knowing our amazing residents are happy means everything to us! As always, should you ever need anything, we are here for you.
submitted by John B. - |Recommended: YesExcellent Maintenance And Upkeep Five Stars All The Way — The best management staff I've seen in the 13 years that I've lived at Plantation Flats Overall five-star rating of Excellence in providing immediate attention to all matters keeping your home safe, secure and well maintained.
response from property -Thank you for your wonderful review John! The happiness of our amazing residents means everything to us! We understand fully the importance of providing a community you enjoy coming home to, and we will continue to work towards that goal every day.
submitted by Jessica D. - |Recommended: YesAmazing Turnaround — I am thoroughly impressed by how much this complex has improved under the new management. My mom first noticed how much better the landscaping and upkeep of the grounds were. Then I noticed the friendly emails and the effort the office was putting in to involve everyone and build a sense of community. Even the games were REALLY fun These reasons are ultimately why I renewed my lease. If the community had remained under the previous ownership, I was leaving. Thanks to Francine's efforts, urgency, and kindness I am thrilled to stay another term. Thank you for turning this place around
response from property -Thank you so much for your amazing review Jessica! Our goal is to provide our residents with a community they are proud to come home to. We are thrilled that you will be staying on with us, and encourage you to watch for more fun events and changes to come! As always, if there is anything you need, we are here to help.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Plantation Flats, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Plantation Flats, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose